Last updated: October 2026
Final Sale
For hygiene reasons, all our sales are final. We do not accept returns, exchanges, or refunds once the order has been shipped.
Before ordering, take the time to read the fragrance notes of each perfume. If you are unsure, write to us: we will be happy to advise you.
Exceptions
We will replace or refund your product in the following cases:
Damaged product: broken bottle, leak, or package damaged during transport.
Our error: product received is different from the one ordered.
How to make a request
Write to us within 48 hours of receipt at contact@parfumoudpur.com, with:
your order number;
clear photos of the product and the packaging.
We will respond within 2 to 3 business days. If your request is accepted, the replacement or refund will be processed within 5 to 7 business days. The refund will be issued to your original payment method.